Case Study:

Why eme Uses Visitor Queue to Identify New Leads & Better Serve Existing Clients

About eme

eme is the North American market leader for portable lifting equipment for maintenance. We manufacture lightweight, aluminum and portable Davit Cranes and Gantry Cranes. We serve the water and wastewater, trucking & transportation, aviation & aerospace, energy, equipment rental industry and building transportation systems. We have an impeccable ~20-year safety record and we pride ourselves on the quality of our equipment. When you want to move it safely, under load, you can trust eme.

IndustryMechanical Or Industrial Engineering

HeadquartersFort Erie, Ontario

Employee Count11-50

Kyle Flynn

Chief Revenue Officer

What were your lead generation tools prior to using Visitor Queue?

We just has email sign-up, no way of knowing who was visiting the website.

Many teams know what the end result should look like, but it can be difficult to know how to get there. We are happy that we are able to help companies like eme generate qualified leads.

How do you use Visitor Queue day-to-day?

We can identify new potential clients now and identify that may be looking for additional information.

This type of information is invaluable for companies to know who to follow up with and which customers may need further support or additional products.

What was missing from your lead generation tactics prior to using Visitor Queue?

We couldn't identify who was visiting our website before. Now we can discover new potential clients, along with understanding how to better serve existing clients.

This is exactly the problem Visitor Queue sets out to solve and we are always thrilled to see that we are able to help our clients.

How did you come across Visitor Queue?

A site that compared different services across Visitor Queue's category.

We always recommend that you compare products to discover which tool is best suited for you. We are happy to hear we were the one you chose!

What is your favourite thing about Visitor Queue?

This software is very user-friendly, timely, and accurate.

We are constantly making changes to Visitor Queue to make sure our clients have the best software experience and they can use it effectively.

Would you recommend Visitor Queue?


Oh shucks, we are blushing 😳. We are thrilled to hear that our clients enjoy us so much that they would recommend us to others!

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