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Resource CentreWe are Visitor Queue.
Simply put, Visitor Queue tells you what businesses have visited your website so that your B2B business (a business that sells to other businesses) can generate more leads and increase your revenue. Now, we’re going to lay everything on the table - we are not the first to build a software of this type. In fact, we decided to build Visitor Queue after our CEO, Nick Hollinger, had tried several of the others as a Sales & Marketing Manager for a B2B company. He saw the enormous value and potential for a software like this but realized after spending several months testing the ones currently on the market that they all had some major faults and weren’t built with end users in mind. That is when he decided it was time to build his own.
After doing research and meeting with B2B companies and consultants in the industry, Nick knew he was onto something and began looking for help with development. He met with an experienced B2B software developer by the name of Taras Zubyak. After their first meeting, Taras fell in love with the idea, and soon after joined Visitor Queue as CTO. Taras brought with him a team of developers who would help turn their aspirations for a great software into reality. Working around the clock, the Visitor Queue team had one goal in mind the entire time, create the best, most user-friendly software on the market.
Almost a year after first dreaming up the idea, Visitor Queue launched into Beta. A few months later we successfully completed our Beta phase and launched our comprehensive full service. Hailing from London, Ontario, Canada, we currently work with thousands of companies across the globe in a number of different industries. As we continue to partner with businesses in a variety of industries, we’re able to expand our offerings further to provide better value to our clients. Not only do we work with businesses around the world, we have also started to grow our team internationally, having key members across the globe that are vital parts in the success of Visitor Queue. We continue to best serve our customers through our passion of helping businesses grow by providing them an easy to use software to leverage the most relevant leads. We are excited about what the future has in store for us and the businesses we partner with currently and in the future.
Our Team
Nick Hollinger
Nick is a Fanshawe College graduate from London, Ontario, Canada. Nick is the CEO and Co-founder of Visitor Queue where he is hands-on in all parts of day-to-day operations. Nick started his career working at the marketing firm tbk Creative™ before leaving to become the Marketing Manager at OSG™. While working at OSG™ he started to dream up and eventually build Visitor Queue with the help of his Co-founder and a great team. During his evenings and weekends, Nick enjoys spending time at different craft breweries with his Fiance and friends. He is also a Big Brother volunteer with the London Big Brothers & Big Sisters organization.
Taras Zubyak
Taras is a Fanshawe College graduate and resides in London Ontario with his family. Taras is the Co-founder and CTO of Visitor Queue and a lifelong entrepreneur. He built the original version of Visitor Queue and now provides support, performs development tasks and consults with other members of the team. When Taras has free time he spends most of his time with his family or indulges in his passion for soccer.
Rob Lucas
Rob is a graduate from Fanshawe College in London, Ontario, Canada and currently resides in London. Rob is the Director of Sales for Visitor Queue and is very hands on in the development, implementation, and management of sales strategies and systems. Rob has previously worked in various luxury automotive sales companies and maintains his love for the automotive world. In addition to his love of everything automotive he also enjoys playing sports with friends and family and is a music enthusiast.
Serhii Nadolynskyi
Serhii graduated from the State Technological University with a Master’s Degree in Information Security and Bachelor’s in Project Management. Serhii is the Lead Software Developer at Visitor Queue and focuses his efforts on new integrations, bug fixes, features, data optimization, and helping clients and team members with any troubleshooting. Outside of his work with Visitor Queue he enjoys spending time with his family and raising his kids, as well as getting away to reflect through yoga and meditation.
Natali Krasnobaieva
Natali graduated from Dneprodzerzhinsk State Technical University with a degree in Energy Power Technology in Ukraine. She currently lives in Poland, but often travels back to Ukraine. Natali is the Front-End Developer at Visitor Queue where she focuses on developing new features as well as supporting existing websites and projects. Previously, she was a Front-End Developer at an Isrealian company, where she created websites for businesses all over the world. In her spare time, she loves to knit, watch movies, zumba dance, and spend time outdoors with her family.
Taylor Hamilton
Taylor graduated from Fanshawe College with an advanced diploma in Marketing. Taylor grew up and currently resides in London, Ontario. She is the Marketing Coordinator at Visitor Queue, where she focuses on social media, campaign optimization and content creation. Previously she worked in customer service, where she developed her communication skills, integrity and attentiveness. When she is not working you can find her with friends, hiking, or spending time with her dog.
Loyd Lim
Loyd is a graduate from both the University of San Jose Recoletos in Cebu City, Philippines and Fanshawe College in London, Ontario, Canada. Lloyd is a Software Developer with Visitor Queue where he focuses on the development of new products, features, and integrations and any other support tickets that come his way. Previously he worked at Sizmek where he diagnosed and solved ad serving issues for media agencies, creative agencies, and publishers. Outside of the office he likes to play computer games, listen to music, play basketball and is a movie lover.
Serhii Lukovenkov
Serhii studied at Ladan Gymnasium in Ladan, Chernihiv Oblast’ but calls Lviv, Ukraine home. Serhii is the UX/UI and Graphic Designer focusing on enhancing customers’ experience when using Visitor Queue or visiting our website. He achieves this goal through rigorous testing and tweaking to ensure our clients and visitors have a seamless experience. Previously he was a UX/UI designer with the Bank of Georgia and a freelance illustrator. When Serhii isn’t working you can find him in nature hiking, travelling the globe, listening to music, reading or creating his own art using oil-based paints, sketches, or 3D work.
Oksana Onilova
Oksana is a graduate of Kherson State Technical University and currently resides in Kherson, Ukraine. Oksana is a Software Developer focusing on new features, bug fixes, performing DevOps, and assisting colleagues when needed. Previously, she worked as an accountant and a Ruby on Rails developer for various companies. When Oksana isn’t ensuring Visitor Queue is working smoothly, she is with her family, at the gym, reading or spending time with her cats.
Advisors
David Bilson
Brian Foster
Joe Dales
Supporting Organizations
RH accelerator
Government of Canada
Accelerator Centre
Ontario Centres
of Excellence
Business Development
Bank of Canada
London Economic
Development Corp.
Futurpreneur
Canada
What others think about us
"Got it set up in less than five minutes and was able to gain quick visibility into what companies were visiting our website. Love the slack integration - also very easy to set up. User interface is laid out well making it easy for all of my users to understand. Shows which pages visitors went to so that our sales reps have more context about the company who visited our site in terms of what they are interested in."
"Visitor Queue is an affordable platform for identifying companies through site traffic. The plans are subscription-based with no contract, and the platform provides additional lead information such as key contacts. They integrate with LinkedIn which is an important part of our B2B marketing strategy. The software is continually improving with new features being added."
"It is important for us to know when someone has visited our site. We need to follow up right away, so the hourly updates are very helpful. The customer service we have received has been excellent and we are finding value right away with this service."
"You know who is visiting your website on a daily basis, what they looked at and for how long. Best of all their contact information is almost always included so you can reach out and close the sale!"
"We have dramatically improved the leads generated from our webpage. Our website is institutional and product-oriented rather than e-commerce so there aren’t many options for the customer to interact with us. Our business is B2B so it a really good tool to bring us opportunities by being the company names and what products (and for how long) they checked on our website."
"We did a great deal of research and shopped a number of vendors and the options and price that Visitor Queue offered were the best we found. The fact that they integrated directly with google analytics really shortened the onboarding and set up time. Also, the fact that they had an option for a month to month contract was great since we are still testing the functionality of an IP tracking software for our company."
"We use Visitor Queue in the context of B2B lead acquisition and nurturing and Visitor Queue is a great tool to identify companies and organizations that either enter or travel down your acquisition funnel: they come to your website! This simple information can then trigger a lead identification or reactivation process, which is facilitated by VQ, as it can feed into your CRM (we use Zoho)."
"Super easy to get started. You'll be set up in minutes. See who is visiting your site immediately. Presents the information in an easy to consume and filter format. No long-term obligation. You will have positive ROI the first week. Without a visitor tracking system, we would have never known key targets were interested in us."
"I would definitely recommend VQ as the best lead tracking tool on the market at a correct price. VQ has a human approach and people working there think about their customers interests before making as much profit as possible."
"It helps us to know if our marketing campaigns are working, and which blogs and materials are getting the most traction by industry and individual companies. I have used other products like this, but this is the best in its class that I have used so far. It has an easy to use interface, and just simply gives me the information I need in a simple to read format."
