How OSG Develops New Business and Better Serves Existing Clients

About OSG

OSG is Canada’s largest private workplace health and safety training and consulting provider. They work with SMB and Fortune 100 clients alike to ensure every worker makes it home safe at the end of the day.

IndustryProfessional Training & Coaching

HeadquartersLondon, ON

Employee Count51-200

Sadie McCann

Marketing Manager

How does OSG use Visitor Queue?

We've been using Visitor Queue since 2017. We use it with our Sales team primarily. So, it's over ten people on our Sales team and they will review who's been on our website. They really enjoy getting the daily email notifications indicating who's been on the website whether it's someone new that acts as a lead and someone they can reach out to. Or, they’ll also use it to see if any existing customers have visited the website that way it serves as a reminder that they might need to touch base and make sure they found everything that they needed.

Why did you choose Visitor Queue?

We have tried other solutions but we found them too expensive and didn't provide half the functionality that Visitor Queue does.

What is your favourite thing about Visitor Queue?

My favorite thing is that the Sales team is happy, so they're happy, I'm happy it's providing positive ROI and positive results for us.

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